M5 Extends Outsourced IP Phone System Offering to New York Metropolitan Area Businesses with Locations Throughout the United States
Prince Minerals and TOTAL Lubricants USA Deploy M5’s Hosted VoIP Service to Offices in Delaware, Illinois, North Carolina and Tennessee
New York –M5 Networks, the Northeast's leading outsourced IP phone system provider, today announced the availability of its service to geographic markets outside of the New York metropolitan area. M5’s expanded coverage area now allows companies headquartered in the New York area to connect multiple satellite offices across the country.
Prince Minerals, one of North America’s leading specialty minerals processors, recently implemented M5’s solution in its main administrative offices located in New York, Delaware, and Illinois. TOTAL Lubricants USA, a company specializing in the development, manufacturing, and marketing of lubrication products, also uses M5’s outsourced IP phone system in its New Jersey, North Carolina and Tennessee offices. These two installations, among others, mark M5’s successful entrance into serving SMB clients in markets across the United States.
After acquiring two businesses, The Prince Manufacturing Company in 2003 and American Minerals, Inc. in 2005, and opening a new office in New York City, Prince Minerals’ Chairman and President, J. Willson Ropp knew that upgrading and consolidating the company’s telecommunications infrastructure across its multiple locations would help streamline operations and make communication easier.
“As a geographically diverse company conducting operations in eleven different offices, the phone system has a considerable impact on our organization,” said Ropp. “For instance, we run our entire customer service center out of a single office, and the phone system is the primary means for support. Our staff needs constant, real-time interaction with clients, and M5 provides a secure, dependable and redundant solution that we can trust.”
TOTAL Lubricants USA initially implemented M5’s Outsourced IP Phone System in its New Jersey office. When the time came to replace the existing premises-based PBXs in the company’s offices in North Carolina and Tennessee, IT Manager, Lynn Tornich, chose M5 to provide phone system access and ease communication between locations.
“The centralized nature of M5’s Outsourced IP Phone System allows us to support end-users virtually anywhere in the country,” said Tornich. “M5’s high level of service, competence, and reliability was much greater than other options we examined. Instead of wasting internal resources managing complicated phone system equipment in our offices, our staff benefits from M5’s experience and expertise serving hundreds of businesses with it’s outsourced solution.”
Despite having multiple offices spread across the country, employees at Prince Minerals and TOTAL Lubricants manage to stay connected and present a single, unified front to the outside world via M5’s Outsourced IP Phone System. Employees can dial a four-digit extension and reach colleagues in any office without incurring local or long-distance charges. The solution provides flexibility and cost savings not available with most traditional phone systems.
“We’ve consistently demonstrated our success in the New York metro area for the past six years, and our recent victories with Prince Minerals and Total Lubricants demonstrate that our solution works just as well in other markets,” says Dan Hoffman, M5 president and CEO. “Our New York area clients who operate offices in different states now have an option that saves time, money and resources and allows them to do business in a way that’s much more efficient and productive for everyone in their organization.”
About Prince Minerals
Prince Minerals, Inc. is a leading producer of specialty mineral products with a particular focus on naturally occurring minerals and pigment applications. Formed via the acquisition of The Prince Manufacturing Company in 2003 and American Minerals in 2005, Prince services a variety of markets and industries. Its products enjoy widespread use in bricks, glass, foundries, refractories, cement, steel, and numerous other industrial and agricultural applications. The company operates six processing facilities strategically located to cover the US, Canadian, and Mexican markets. For more information, please visit www.princeminerals.com.
About TOTAL Lubricants USA
TOTAL Lubricants USA, Inc. is headquartered in Linden, New Jersey. Throughout the years since the founding of the company in 1868 the company’s primary business has remained essentially the same; the development, manufacturing, and marketing of lubrication products. A subsidiary of TOTAL, S.A., an international oil company, TOTAL Lubricants USA, Inc. has manufacturing and office facilities in New Jersey, North Carolina, and Tennessee as well as a sales office in Germany. The business is organized into three business segments that supply lubricants to glass bottle manufacturers, lubricants to the marine industry, and specialty lubricants to a wide variety of industries, including food processing and metalworking. The company’s markets are served by both distribution and direct sales channels. From its early origins as a privately held company Total Lubricants USA has continued to grow while maintaining its goal of providing technically advanced quality products and superior customer service. For more information, please visit www.total-us.com.
About M5 Networks
M5 Networks is the leading outsourced IP phone system provider in the Northeast. By outsourcing to M5 instead of buying another phone system and signing more local and long distance contracts, businesses save valuable time and hard dollars. M5 was founded in 2000 by the same management team that ran Interport Communications, the ISP pioneer for New York businesses. M5 builds on that legacy by continually innovating to improve our outsourced phone system solution, which is delivering measurable ROI to companies in all industries. M5's core technology partners include Cisco, Verizon, AboveNet, Sprint, Qwest, Broadwing and Tekelec. Recognized as a leading company in the VoIP industry, M5 has been named to the Pulver 100 list as a Communications Growth Company for four consecutive years (2002-2005), to FierceVoIP's annual Fierce 15 list in 2005 and to the VoIP Magazine 20: Companies to Watch in 2006 list. M5 has also received Frost & Sullivan's 2004 Entrepreneurial Company Award and the 2004 and 2005 VoIP Service Provider Awards and the 2005 Best SMB VoIP Service Provider Award from INTERNET TELEPHONY Magazine. Small Business Technology Magazine also named M5's Outsourced IP Phone System one of the finalists in its 2005 Product of the Year awards program.