Medill Reports: Smart phones and Tablets: Desk phone killers?
The desk phone fell to the fifth position among corporate communication devices in 2012 previews, behind the smartphone, laptop, computer and tablet, and down from the third spot in 2011, a survey by Infonetics Research Inc. found.
However, the president of Colorado’s Fountainhead Networks Inc., Stephen Crockett, said in an e-mail that “desk phones won’t be going away any time soon.”
To put it simply, noted Jeff Valentine, senior vice-president of product marketing at New-York based M5 Networks Inc., “the mobile phone revolution of the consumer market is not yet happening in the business market.”
“It’s an and, not an or,” Valentine said, referring to how smartphones or tablets can be supplemental to desk phones without replacing them.