Mithril Technology Leverages M5’s Business VoIP Solution to Systematically Manage Call Flow and Enable Mobile Workforce
NEW YORK, NY(June 2nd, 2009)-M5 Networks, announces Mithril Technology, a Long Island based IT services firm, has selected M5 Networks’ hosted VoIP solution for unified communications. Mithril is a complete outsourced IT Department that delivers customized enterprise class technology and services to businesses of every size from the multi-national to the family owned and operated. With the latest and most advanced tools and excellent attention to customer care Mithril creates success for clients.
M5 System designers devised call routing and call flow management for Mithril, streamlining communications and improving efficiencies. Contacts are always reachable thanks to mobile working capabilities, and Mithril’s unparalleled IT services are now coupled with an enterprise class communications solution using the latest VoIP technology, software integration, and M5 24x7 support. By Partnering with and referring M5 Mithril can focus on its’ core competencies as an outsourced IT department for clients, and utilize M5’s VoIP business phone system solution as an additional weapon in their IT services arsenal.
Jason Aptekar, Founder & President at Mithril Technology commented, “M5 Staff and engineers worked with us to configure the Find-me Follow-me solution, which routes incoming calls from our direct office lines to our mobile phones, allowing us to be reachable 24/7. Our communications are unified with M5’s solution, and we in-turn offer this excellent business solution to our clients.”
About M5 Networks
M5 Networks provides Voice-over-IP managed phone systems delivered as a disaster-proof service. M5's delivery model facilitates the rapid deployment of advanced phone system functionality and features that drive a consistent voice experience as businesses become increasingly dispersed, malleable and 24/7. M5's pay-per-profile pricing model offers companies a low cost-of-entry to feature sets that traditionally have required large capital expenditure and dedicated IT resources. Customers can leverage M5’s network infrastructure, and the voice platform frees all voice-related data and commands to mash with other applications, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. With over 900 customers, M5 has numerous industry awards and recognitions and is headquartered in New York City. To learn more about M5, please visit www.shoretelsky.com.
About Mithril Technology
Mithril Technology Inc. is a Long Island based technology staffing/services firm with national and international capabilities. Mithril provides businesses of every size with cost-effective technology staff and services as needed. Clients include independent consultants, small companies with basic support needs, multi-location organizations with complex needs, and companies both with and without existing technical/administrative staff. Mithril’s clients have access to a professional help desk including a team of IT professionals experienced with business technologies and all facets of computer and network systems. Mithril’s suite of services and solutions include unified communications, wireless, switching, routing, and much more. Executives at Mithril chose M5 as their communications system after supporting a client with the solution for several years. Mithril also easily felt comfortable endorsing and recommending M5’s solution to clients for business reasons and technical call quality and service. To learn more about Mithril Technology please visit www.mithriltech.com.