ShoreTel Customer Group 1 Automotive Named to 2011 Information Week 500
The InformationWeek 500 tracks the IT practices of the nation's most innovative IT organizations, providing a unique opportunity to understand and examine the business practices of these firms across core areas of operations, including, technology deployment, IT budgets, business-technology infrastructure, and IT strategies. Druzbik was recognized at the InformationWeek 500 Conference, Sept. 11-13, 2011, at the St. Regis Monarch Beach in Dana Point, California.
Fortune 500 company Group 1 Automotive is the fourth largest automotive dealership group in the United States; based in Houston, Group 1 had $5.5 billion in annual revenue in 2010. The company owns and operates 105 automotive dealerships, 134 franchises and 28 collision service centers throughout the U.S. and U.K. Through its dealerships, the company sells new and used cars and light trucks; arranges financing, vehicle service and insurance contracts; provides maintenance and repair services; and sells replacement parts.
Druzbik and Group 1 Automotive were recognized for their unified communications initiative, which was based on ShoreTel solutions. Group 1 installed ShoreTel across their organization – which included 134 franchises and more than 7,454 employees – with help from ShoreTel partner LANtelligence. Group 1 charted a new path for the communication between all of their locations to maintain their focus on developing innovative approaches to the automotive industry.
They chose ShoreTel for their unified communications project because ShoreTel provided the best total cost of ownership, was simple to use and increased productivity.
One of Group 1’s unique selling points is “to give customers what they need to make their visit more efficient and enjoyable” and they utilize various technologies to communicate with customers over the phone and through Internet channels. Unified Communications has transformed how Group 1 employees work and customers are treated, which results in a win-win for everyone!
Congrats to other ShoreTel customers and partners who were recognized in the 2011 InformationWeek 500 including: AT&T, Avanade, Black Box Corp, Broadcast Music Inc., CDW, GROWMARK, Herbalife, Penske, and Verizon.