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ShoreTel Awarded 2010 Unified Communications TMC Labs Innovation Award

ShoreTel for IBM Foundations Recognized for Exceptional Innovation
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SUNNYVALE, Calif., June 28, 2010 –ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), is pleased to announce that Technology Marketing Corporation (TMC), a global, integrated media company, named ShoreTel for IBM Foundations as a 2010 TMC Labs Innovation Award winner presented by its publication Unified Communications.


  • The TMC Labs Innovation Award honors products that have demonstrated innovation, unique features, and noteworthy developments toward improving communications technology. This prestigious award is not granted to the best-selling products, but instead to those representing a significant contribution to the industry.
  • ShoreTel for IBM Foundations is a powerful and affordable UC solution designed to eliminate complexity for small and midsize businesses, while providing the rich feature set and performance of an enterprise-class system.
  • ShoreTel for IBM Foundations is now generally available from ScanSource Communications reseller partners.
  • 2010 TMC Labs Innovation Award winners can be found in the May/June 2010 issue of Unified Communications magazine.
  • In March of 2010, ShoreTel won seven 2009 MarketTools CustomerSat Achievement in Customer Excellence (ACE) Awards. This is the third year in a row that ShoreTel has received at least two of these awards.


Tom Keating, CTO and TMC Labs Executive Editorial Director, TMC

“ShoreTel has demonstrated a commitment to quality and a commitment to the further development of the unified communications industry through the ShoreTel for IBM Foundations solution. ShoreTel deserves this great honor, and I look forward to seeing more solutions from them as they continue improving the future of the UC industry.”

 Rich Tehrani, TMC CEO

“We’re proud to grant ShoreTel with a Unified Communications TMC Labs Innovation Award. ShoreTel is clearly deserving of recognition for its out-of-the-box innovation.”

 Caleb Barlow, director, Lotus Foundations, IBM

"With this recognition and award, it's clear that ShoreTel for IBM Foundations is the perfect choice for businesses who are looking for a "UCC-in-a-box" solution that is effortless on all levels -- painless to deploy, simple to manage and easy to maintain. The first communications technology that turns a PBX into an appliance, ShoreTel for IBM Foundations takes simple, yet innovative technology to a whole new level."

 Buck Baker, president, ScanSource Communications

“We are delighted that ShoreTel for IBM Foundations has been recognized by TMCnet for its innovation and market leadership. We’re already seeing an enormous interest for this product among small and midsize businesses eager to take advantage of powerful and reliable unified communications features without the cost and complexity of a traditional approach. With many resellers already offering this out-of-the box solution, and many more in the process of signing up, SMBs around the world can now simplify and modernize their business communications on a reliable platform built for growth.”

 Mark Arman, vice president of business development, ShoreTel

“This Unified Communications TMC Labs Innovation Award reflects the commitment the ShoreTel team has made to deliver a brilliantly simple UC solution for SMBs that helps eliminate complexity and offers the lowest total cost of ownership in the industry. ShoreTel for IBM Foundations is designed to transform every organization in which it is deployed, with unprecedented ease of use, reliability and features—all backed with ShoreTel’s commitment to world-class customer satisfaction. We’re proud that TMC has recognized this industry-first achievement.”


About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit


About Unified Communications magazine

Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions.  Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market.  Unified Communications has a readership of 100,000.


About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M,, Smart Products Ecosystem,,, Satellite Spotlight,,, and 

For more information about TMC, visit


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